SMART HR SOLUTIONS offer a comprehensive, specialised and innovative support service. Our list of services includes everything to mirror an in-house HR department. Our continual desire to expand and advance our services secures our belief that SMART HR SOLUTIONS are the leaders in training, advice and support in HR Consultancy and training.

The Smart HR Solutions Team
Established in 2013 and situated in Clarinbridge Galway, SMART HR SOLUTIONS are leading Human Resources Consultants. We are the trusted advisors to our wide client base, which includes leading businesses across many fields,Government agencies and institutions.

Our success is underpinned by our stability within the market, the quality and expertise of our team, our collaborative approach to working as part of the client’s team.

We strive to be committed and focused to all our customers and to give 100%.

We continue to build on our reputation with our focus firmly on growing the ability of the business and to deliver in new and innovative ways.

Our ambition and goals have always been to deliver a quality package and value for money to our clients; our success and reputation today have been testament to this approach.

The quality of our work is reflected in the companies we represent.

Our reputation for excellence is achieved by our attention to detail and our satisfied clients.

Michelle Bell


Michelle Bell

Sophie Small


Sophie Small

The dynamic team boast a B.A.(Hons) Personnel Management , B.A. (Hons) Business, M.Sc. Human Resource & Industrial Relations, M.Sc Corporate Strategy, Innovation & Academic awards such as Student of the Year and Outstanding Achievements in various projects and programmes which have been awarded to them throughout their academic lives. The team are members of the Chartered Institute of Personnel and Development, and are active members of other organisations. Certified in train the trainer FETAC LEVEL 6, the team has a combined experience in practicing HR and people management for nearly 20 years.

Michelle and Sophie have held many senior level positions within a list of leading companies including The Sweeney Group, Brown Thomas Group, Lexus Ireland, Days Hotel Group, and Irish Education Partners.

What Makes Us The Smart Choice

Our Mission

Our mission is to assist our clients to be free to focus on what they are best at – growing & developing their own businesses and providing an optimal customer experience


By using SMART HR Solutions’ services, business owners and managers can focus on nurturing their businesses whilst the SMART team tends to all their HR issues.


Our advice, training and support will ensure you are getting the full potential from all of your employees as well as motivating them to make a real difference to your business!

Specific HR

Our range of tailor-made, comprehensive and diverse HR packages allows our clients to access specific services from our specialists, at a price that is right for their business.

What People Say

  • We engaged with the Smart HR Team to review our HR requirements, and then to carry out an independent audit of our customer experience. I have found them extremely professional and efficient in all our dealings, and nothing was too much trouble. What I particularly liked about Smart HR was the whole process from reviewing our HR and carrying out secret shopper audits of our business was effortless. Michelle and Sophie support, professionalism, and willingness are a credit to them and Smart HR. Would highly recommend SMART HR to anyone. Read More...
  • "If you want to make a difference in your business, you have the answers within yourself. However in life from time to time we need to support. When assessing the level of customer service that my crew actually provided in my business I found using Smart HR Solutions excellent. Focusing on customer service and raising standards from within the business. The service is professional, efficient and leaves you feeling empowered, as essential tool in any business to propel forward". Read More
  • As our business continued to grow so did our HR needs. Human Resources was taking up a huge amount of our resources and we were falling behind in paperwork and not able to keep up with changing legislation. This left us exposed financially, we found ourselves needing outside help. Smart HR Solutions fitted our needs perfectly. They quickly assessed our needs, provided sound professional advice that was sensitive to our ethos. Read More
  • They delivered a practical programme that allowed our staff to be empowered and understand what a vital role they play. The feedback from all our staff that attended was excellent and we saw some very positive outcomes with increase in sales and increased morale. We will definitely be using Smart HR solutions in the future and would recommend others to do so... READ MORE
    Denise Manning, Owner, PIA Galway
    Denise Manning, Owner, PIA Galway
  • SMART HR Solutions helps us in two key ways. Firstly by outsourcing our HR, they help us to cut back on cost. Secondly, our links with SMART Hr Solutions now means that we are much better prepared to deal with any employment issues..... READ MORE
    James Armstrong, Director, Arken Construction
    James Armstrong, Director, Arken Construction
  • “We contacted Smart HR solutions in relation to running health and safety courses. This was an excellent training course. Professionally organised and delivered with great attention to detail and great emphasis on ensuring good interaction.... READ MORE
    Carolann Murphy, Proprietor, Spar
    Carolann Murphy, Proprietor, Spar


  • Training Needs Analysis (TNA)
  • Bespoke training programmes and courses
  • Large portfolio of training courses which include all topics of Employment Law and HR

Mystery Guest Audit

  • Improve your service levels
  • Check staff performance
  • Increase customer loyalty
  • Benchmark against previous performance
  • Understand your customers

9 to 5 Advice Service

  • Phone based advice service for businesses & management
  • Guidance on day to-day HR issues
  • Ensuring compliance and conformity in your workplace

Day to Day HR Services

  • All aspects of HR from recruitment through to termination.
  • Documentation & Guidelines
  • Policies, procedures, contracts and employee handbooks
  • Complete outsourced HR solution

On-Site HR Service

  • We assign one of our HR consultant to your business premises to act as the “on-site” HR Function
  • HR Advice and managing employees
  • Clients can either pay “per use” or a set “fixed monthly fee”

Hr Auditing

  • Workplace compliance evaluation
  • Audit outcome action report
  • Produce / update core documentation ensuring legal compliant & best practice